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In the announcement, the NHS database might be surfaced by means of Amazon voice queries. Echo customers will be capable of ask questions like ‘what are the symptoms of flu?’ or ‘what do I do to treat a cold?’.
The Amazon Alexa ecosystem already supplied options to those form of queries utilizing knowledge from WebMD, Mayo Clinic, and others. The NHS deal is the primary of its variety as a result of it will characterize authorities endorsed official well being recommendation.
In a statement, the federal government Health Secretary mentioned he prefers for customers to have the ability to simply entry official info moderately than “the sort of spurious stuff that turns up on the Internet and randomly is put the algorithms”.
The NHS mentioned it hoped providing extra methods to get well being info would scale back demand on the nation’s strained hospitals, pharmacies and normal practitioners.
Naturally, this raises questions on privateness and knowledge safety. Amazon says knowledge will stay confidential and never be shared with third events.