Apple says a software program replace is coming to repair 16-inch MacBook Pro ‘popping’ audio system

As speculated, evidently the “popping” audio system downside that some 16-inch MacBook Pro customers are experiencing is a software-related reasonably than {hardware}. Apple has reportedly confirmed in an inner doc that it’s engaged on a repair for the difficulty, which will probably be accessible by way of a future software program replace.

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As reported earlier this week, a rising variety of 16-inch MacBook Pro customers are complaining a couple of “popping” sound that comes from their audio system throughout sure audio playback. The downside appears to correlate to when audio is first beginning or stopping, with customers taking their complaints to Apple Support boards, Reddit, Twitter, and extra.

The inner memo despatched to Apple Authorized Service Providers, obtained by MacRumors, explains that the popping happens when audio playback is stopping. Apple says that it’s “investigating” the issue and {that a} repair is “planned in future software updates.” As such, Apple says service suppliers mustn’t exchange affected computer systems.

If a buyer hears a popping sound when playback is stopped on their MacBook Pro (16-inch, 2019)

When utilizing Final Cut Pro X, Logic Pro X, QuickTime Player, Music, Movies, or different purposes to play audio, customers might hear a pop come from the audio system after playback has ended. Apple is investigating the difficulty. A repair is deliberate in future software program updates. Do not arrange service, or exchange the consumer’s laptop, as this can be a software-related challenge.

At this level, it’s unknown when Apple will launch the software program replace that fixes this downside. macOS Catalina 10.15.2 is presently in beta testing, nevertheless it doesn’t as of but embrace a treatment for the 16-inch MacBook Pro’s “popping” audio system.

If you’re a 16-inch MacBook Pro consumer, are experiencing this downside? Let us know down within the feedback.

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