Some Amazon Alexa customers are at present having issues reaching the voice assistant. As a substitute of reacting to instructions, Alexa merely says “sorry, one thing went mistaken.” Amazon hasn’t commented publicly but on the problem.
Based mostly on tweets and Down Detector, customers started having bother reaching Alexa round 7AM PST. Whereas some had their connection points resolved rapidly, many others are nonetheless ready.
#AlexaDown ! Now I’ve to recollect find out how to flip the lights on and off once more!
— Erin Boyle (@erinboyle05) October 24, 2018
— Holly Ross Tong (@USAHollyRT) October 24, 2018
I want to apologize to #alexa customers worldwide for the 80 instances my 6 yr outdated requested “what does the fox say” right this moment which absolutely prompted the outage. She was proper to close down. Sufficient is sufficient. I hope @amazon can repair her. #alexadown
— Amy Gail (@AmyGail8) October 24, 2018
This follows an outage last month that primarily affected Echo units in elements of the UK, Spain, Germany, and Australia. In response to Down Detector’s outage map, nonetheless, many of the customers who at present can’t attain Alexa are in america.
Alexa additionally suffered an outage in March after an Amazon Internet Companies networking problem.
TechCrunch has contacted Amazon for remark.