Amazon Alexa goes AWOL for many users

Some Amazon Alexa customers are at present having issues reaching the voice assistant. As a substitute of reacting to instructions, Alexa merely says “sorry, one thing went mistaken.” Amazon hasn’t commented publicly but on the problem.

Based mostly on tweets and Down Detector, customers started having bother reaching Alexa round 7AM PST. Whereas some had their connection points resolved rapidly, many others are nonetheless ready.

This follows an outage last month that primarily affected Echo units in elements of the UK, Spain, Germany, and Australia. In response to Down Detector’s outage map, nonetheless, many of the customers who at present can’t attain Alexa are in america.

Alexa additionally suffered an outage in March after an Amazon Internet Companies networking problem.

TechCrunch has contacted Amazon for remark.

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